All¬†RMD BIKE CO.¬†productsare guaranteed against defects in material or workmanship for a period of 12 months following the date of purchase with the possibility of prolonging this period to 24 months by registering product online at www.rmdbikeco.com within 3 months from the date of purchase.
The guarantee conditions:
-The guarantee period begins when a customer receives a product along with a guarantee and a receipt. Guarantee is invalid unless it is filled in (a date of purchase, a model and a serial number).
–RMD BIKE CO.¬†products are guaranteed against defects in material or workmanship.
-No warranty is granted in connection with faults resulting from improper installation and use, external influences or use non-original replacement parts, changes in the construction, normal wear and tear, all types of scratches, lacquer and materials flaws and dents.
-Guarantee becomes void:
-If a guarantee or a receipt is lost (no duplicates),
-If any repair work or other interventions (e.g. changes in construction) are carried out by people not belonging to our own service or to one autorised by us,
-In the case of improper use
-In the case of improper installation of a product or influence of other components which may cause the damage of a product.
-Guarantee is invalid unless a receipt is attached.
-In the case of a complaint, a faulty product shall be delivered along with a guatantee and a receipt to headquaters of¬†RMD BIKE CO.¬†or our agent. The costs of delivery shall be covered by a customer. If a complaint is accepted, the costs of delivery to a customer are covered by RMD BIKE CO.
-Each complaint is considered individually by¬†RMD BIKE CO.¬†within 14 days from the date of receipt of a product.
-A Customer is entitled to the replacement of a component only when it can not be repaired
-The installation of components must be carried out by a qualified person in a bicycle workshop
-The warranty is made only to an original owner of component and it shall remain in force only as long as the original owner retains ownership of¬†RMD BIKE CO.¬†product.
-All¬†RMD BIKE CO.¬†components are destined for the extreme use. Because of the nature of the extreme sport, the company is not liable for any damages or losses resulting from use of its products.
–RMD BIKE CO.¬†products are under Crash Policy for the period of guarantee. The components damaged while riding due to customer’s fault may be replaced for 60% of the original price.